Privacy Policy

Last Updated: March 8, 2026
This Privacy Policy explains how VapeKlub (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Website: https://vapeklub.uk/

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Company Information

VapeKlub operates the website vapeklub.uk.

Business details:
Company Name: VapeKlub
Address: 22 Wallgate, Wigan WN1 1JU, United Kingdom
Email: vapeklubmcr@gmail.com
Phone: +44 (0) 787 800 0057

If you have questions regarding this Privacy Policy or your personal data, you can contact us using the details above.

2. Age Restriction

Our website and products are strictly intended for individuals aged 18 years or older.

By creating an account or purchasing from our website, you confirm that you are at least 18 years old.

We reserve the right to refuse service, cancel orders, or remove accounts if we believe a user is under the legal age.

3. Information We Collect

When you use our website, create an account, or place an order, we may collect the following personal information:

Account Information

Full name

Email address

Phone number

Username and password

Order Information

Billing address

Shipping address

Order history

Purchased products

Technical Information

IP address

Browser type

Device information

Website usage data

We collect this information when you:

Create an account

Place an order

Contact customer support

Browse the website

Guest checkout is not available on our website, so an account is required to make purchases.

4. How We Use Your Information

We use the information we collect for the following purposes:

To process and deliver your orders

To manage your account

To communicate with you regarding your orders

To provide customer support

To improve our website and services

To detect fraud or suspicious activity

To comply with legal obligations

5. Payments

Payments on our website are processed through secure third-party payment providers.

We do not store full payment card details on our servers.

Payment processors may collect and process your payment information in accordance with their own privacy policies.

6. Shipping and Delivery

To deliver your orders, we may share relevant customer information with shipping and courier companies.

This may include:

Your name

Shipping address

Phone number (for delivery updates)

This information is only used for the purpose of completing your delivery.

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.

We use Google Analytics to understand how visitors interact with our website.

Cookies may collect information such as:

Pages visited

Time spent on pages

Browser information

Device type

IP address

You can control or disable cookies through your browser settings.

We also use a cookie consent system to allow visitors to manage their cookie preferences.

8. Account Data

Users must create an account to place orders on our website.

Your account allows you to:

View your order history

Manage your account information

Update your contact details

If you wish to delete your account or personal data, you can request this by contacting us at:

vapeklubmcr@gmail.com

9. Data Security

We take reasonable technical and organisational measures to protect your personal information.

Our website uses security measures including:

SSL encryption (HTTPS)

WordPress security protection

Security monitoring tools

Despite these measures, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain customer information for a limited period necessary to operate our business and fulfil orders.

Customer account and order data may be stored for up to 6 months, after which it may be deleted or anonymised unless required for legal or administrative purposes.

11. Third-Party Services

We may use trusted third-party services to operate our website and provide services, including:

Website hosting providers

Payment processors

Shipping providers

Analytics services

These providers only receive the information necessary to perform their services.

12. International Orders

Our website accepts orders from customers worldwide. By placing an order, you understand that your information may be used to process and deliver international shipments where applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

We recommend reviewing this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

VapeKlub
22 Wallgate, Wigan WN1 1JU, United Kingdom

Email: vapeklubmcr@gmail.com
Phone: +44 (0) 787 800 0057